We were extremely happy with the service from Richard and his team. They were able to find us a good deal on a remortgage for releasing twice as much equity as we could find ourselves and they communicated well and answered our questions very promptly. Great customer service. We will definitely use them again for our next remortgage.
Many thanks to Alton Mortgages especially Chris Brown who was outstanding in dealing with our mortgage application and securing the best deal on the market for us. Chris was very helpful from start to finish, very diligent, knowledgeable, polite and always available on the phone whenever I had any questions about our application. Chris also managed to sort out our life insurance policy which we are so pleased with. This gives me utmost satisfaction that they’ve got the interest of their customers at heart. The whole process has been stress free and will surely recommend them to anyone.
Where shall I start! Richard and his team are first class! They obtained us a very difficult mortgage there were a few hiccups from the lenders end but Richard sorted that out very quickly. I’ve used a few brokers in the past and none of them can match the knowledge Richard has. Not only can he obtain you a mortgage he provides outstanding customer service too. Alton mortgages may charge a fee but you will receive a service beyond your expectation! Give Alton mortgages a call and you will see the difference between them and a company who do not charge a fee. As the saying goes you get what you pay for. I’ve recommended Alton mortgages to my friends and family and they are on my contact list! Thank you Alton mortgages.
This is the second time I have had the pleasure of obtaining a mortgage through Alton mortgages. The first mortgage was a perfect experience and I am very happy to say that so was the second. Entirely professional and they went out of their way time and again to accommodate the plethora of questions I had. thank you.
Excellent service from Richard and his Team. Found a house and Richard got an DIP quickly. Valuer came and found knotweed at the property. As the property had an emotional attachment, Richard found an alternative lender (of which there are few) who would lend in the circumstance using his contacts and industry knowledge. Seller made life difficult and dragged his feet during the process and demanded more money just before we exchanged and made everything stressful. Richard, on the other hand was very professional approachable and always was at the end of a phone line and always reverted to emails quickly during the entire process and was very reassuring. Always got great advice. Communication from the whole team to me and estate agent was excellent throughout the purchase. Got the keys. Very happy customer. Highly recommend Alton Mortgages without a shadow of doubt and will definitely contact Richard in future.